Important
Technical information for TCG non-legacy products as well as TCG products with the new serial number format below can ONLY be found on the MUSIC Tribe Dealer Portal. Example:
Welcome to the TC Group Service Partner Area
|
|
Get the latest version of the Warranty Chargeback Template ( Excel 2003 version) Here
Get the latest version of the Warranty Chargeback Template ( Excel 2010 version) Here
You are welcome to contact our Service Department by telephone, but before calling, please:
- Check if the necessary information can be found above.
- Check the FAQ sites for possible solutions:
(TC ELECTRONIC,
TC HELICON,
TANNOY,
LAB GRUPPEN,
LAKE).
- If possible, please avoid calling from 10 AM to 2 PM (CET), but don't hesitate to call in urgent matters.
If you can't find required components in the spare part list, require training sessions for repairing our products, or just need a few repair tips,
please do not hesitate to contact our CARE team: